Rural utility cooperative
A grid that talks back
How a three-person team gave a small utility its first real view of demand — and cut peak purchasing costs in one season.
Visual stories
Stories from the work
Behind every venture is a place, a team and a person who refused to accept the status quo.
Municipal partner
The permit that took nine days, not nine weeks
Residents watched their applications move in real time for the first time, and the office stopped fielding status calls.
Neighbourhood pilot
From vacant lot to workshop floor
A disused site became a training space run by the residents who mapped it.
Community health service
Triage before the queue
An assistant that sends each request to the right service first time, saving hours of manual routing every week.